, For a stay with serenity - Dream Castle
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2 October 2022
3 October 2022
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For a stay with serenity

Because safety for you and our staff comes first, we took measures to welcome you the best way we can:

 

Access to our hotel will be subject to the government measures in force.

To protect yourself and others from Coronavirus :

  • Respect social distancing
  • When coughing or sneezing, cover your mouth and nose with your arm or use a disposable tissue
  • Wash your hands very frequently or use hydroalcoholic lotion
  • Avoid close contact when greeting people
  • Respect circulation directions in common areas.

Also, we adapted our services for you :

  • Hydroalcoholic lotion will be at disposal
  • Meticulous cleaning measures have been reinforced
  • Common areas have been adapted to respect social distancing
  • Patios and terraces are open and have been settled in respect to governmental recommendations
  • Sun baths and tables will be separated by 1 meter minimum
  • Check-in procedures have been adapted to minimize contact and assure you a warm welcome
  • In some cases, signatures may not be requested or necessary to approve food and beverage orders
  • Your room may only be accessible by you and your family on request
  • Cleaning routine may only be done in your absence
  • Air conditioning has been cleaned and adapted to maximise air circulation
  • A meticulous cleaning routine has been defined for common areas
  • Services such as porter, room service have been adapted to minimize contact

To ensure that our facilities meet the highest standards of cleanliness, we have partnered with Diversey, a world leader in cleaning and hygiene solutions.

Diversey has awarded us the “Clean and Ready” label, that makes our efforts visible to you. Diversey’s hygiene experts carry out regular audits with us and confirm that we:

  • use the best professional cleaning and disinfection products
  • follow enhanced cleaning and disinfection protocols
  • ensure compliance with WHO, ECDC and WTTC recommendations
  • provide our staff with all the training they need to do their jobs safely and efficiently.

When you see the “Clean and Ready” label on our door, you can be assured that we care about your well-being and that we do everything we can to limit possible health risks, whatever the season. This is our commitment to you.

For more information about all the criteria for the Clean and Ready Shield, please visit the Diversey website : https://diversey.com/en/