DREAM CASTLE
40 Avenue de la Fosse des Pressoirs
77700 Magny-le-Hongre Marne la vallée
Organise your stay at the hotel and Disneyland Paris
To help you prepare for your arrival at the castle and your visit to the Disney parks, the Dream Castle hotel has answered some of your most frequently asked questions.
Most of our guests visit the Disneyland parks. But you can simply stay at the Dream Castle and organise other visits, or stage your own event at the hotel. La Vallée Village, the Val d’Europe shopping centre, Central Paris… there are so many things to do at the hotel and in the surrounding areas!
Whatever your plans, your time spent inside the Dream Castle hotel will be a stunning, magical experience.
Sadly, we do not allow pets inside our hotel. Entrust them to a caring place and tell them not to worry: we will take good care of their masters!
The shuttles between the hotel and the Disney parks are free for guests.
Make sure that you buy a dated ticket. If you have an undated ticket or an Annual Pass, you need to register the date of your visit before your stay at the hotel.
For real-time information, please check the Disneyland Paris parks mobile app. The free shuttles mean that you can organise your day however you want to. If you like, you can come back and relax in the pool or eat in our restaurant before returning to the park to see the evening shows.
You can contact our hotel's booking department directly, who will be able to confirm your reservation information online with you. Contact: +33 (0)1 60 42 60 03 - reservation@dreamcastle-hotel.com
Your room will be available from 3 p.m.
Your room must be vacated by 11 a.m. on the day of your departure. Any departure between 11 a.m and 3 p.m. will incur an additional fee of €15 per hour.
Reception is open 24 hours a day, 7 days a week.
You can pay on site in cash, by card (Visa, Mastercard and American Express), and we also accept some holiday vouchers. The hotel does not accept any other means of payment (bank cheque, restaurant vouchers, lunch vouchers, dematerialised ANCV vouchers etc.).
Yes, the hotel has a luggage store that is accessible 24 hours a day, 7 days a week. This service is free for anybody staying at the hotel.
The Dream Castle hotel provides all guests with towels in the bathrooms. Please note that these towels cannot be used for the swimming pool.
Yes, the bathrooms are equipped with shower gel/shampoo dispensers.
You can use the Dream Castle hotel’s outdoor pay car park, which has approximately 300 spaces. Parking is free for all stays booked directly on our website.
Free shuttle buses run every 20 minutes (40 minutes during off-peak hours), from 8:00 AM until 2 hours after the closing of the Disney parks, to take you to the hotel entrance. Platform I For more information visit: https://www.navette-hotels-valdefrance.com/fr/accueil
The free shuttle runs from 8 a.m. to around midnight (depending on the season, ask at reception), 365 days a year. The times of this shuttle may change depending on the Disney events that day. (Information is available at the hotel reception).
Departures are only from Terminals 2E and 2F / Bus stop A. The Magical Shuttle connections leave six times per day. To book your ticket or for any additional information, visit Magical Shuttle. Tickets are from €10 per child and €23 per adult. To book your shuttle ticket.
The Magic Shuttle departs from Orly South and Orly West. Please note that it arrives at the Marne-La-Vallée Chessy RER/TGV station. You can then take free shuttle No. HVFS, which will take you directly to the Dream Castle hotel (click here for more details). Tickets are from €10 per child and €23 per adult.
From the Dream Castle hotel, take the free shuttle to the Marne-La-Vallée Chessy RER station. From there, you can take the RER A to Paris. RER ticket prices are from €5 per adult. The RER A will take you directly to Central Paris (Gare de Lyon, the Department Stores, the Charles de Gaulle Etoile interchange, etc.) and to La Défense and beyond.
Yes, the bathrooms are equipped with shower gel/shampoo dispensers.
Pets are not allowed in the hotel (neither the rooms nor the common areas).
We have cots available for children under two. Older children sleep in an ordinary bed. Please let us know at the time of booking or at the hotel reception if you would like to request a cot. Subject to availability.
The Dream Castle hotel pool is open from 8 a.m. to 10 p.m.
Yes, there are free code-activated lockers. Subject to availability.
You will have access to the pool on the day of your arrival until the moment of your departure, After you check-out, you will nnot have access to this area of the hotel. This applies to both the indoor and outdoor pools.
- Le Bosquet Gourmand: from 7 a.m. to 10:30 a.m. weekdays, and 7 a.m. to 11 a.m. on weekends. - La Rôtisserie: 6.30 pm – 10:30 p.m.
Breakfast is served from 7 a.m. to 10:30 a.m. (11 a.m on weekend)
Room reservations include a complimentary continental buffet with a wide selection of scrambled eggs, cold cuts, pastries, jams, fruit juices and much more.
Yes. The hotel provides gluten-free food. Please inform our teams if you have any other specific food requests.
Our staff will welcome you and give advice in French, English, Spanish, Italian, Portuguese and/or German.